Electrician FAQs for Maroubra
Everything homeowners tend to ask before they pick up the phone, set out plainly and without the sales pitch. If we have missed yours, ring (02) 9134 9026 and ask us straight.
Common questions
Booking, Timing and Response Times
How quickly we get to you, and what happens between the call and the van.
How soon can you fit me in?
Often same or next day, though we will not pretend to know until we hear what the job is. Ring early and you get the better end of the day's run sheet, because the slots that open up tend to go in the order they are asked for.
What happens after I call?
A real person answers the phone, takes the details, and works out whether you have a booking or an emergency on your hands. Urgent calls get triaged on the line by a licensed electrician, so you will know what to isolate while you wait.
How do I book?
Ring (02) 9134 9026 and we will sort a time on the spot, or use the form on our contact page if that suits you better. The phone is faster, especially if the power is already off.
What counts as an electrical emergency?
A burning smell, sparks, a power point too hot to touch, a board that keeps dropping out, or water anywhere near wiring. Turn it off at the switchboard if you can do it safely and then ring us: a genuine electrical emergency gets one of us out day or night.
Common questions
Money, Quotes and the $50 Off
What it costs, and how we land on the number.
Do prices change once you start?
No, because the price is agreed before any work starts and accepting the quote locks it in, even when the work takes longer than we allowed for. The one thing that shifts it is something genuinely unexpected behind a wall, and you hear about that first, not at the end.
Is the quote really free?
Yes, and there is no call-out fee for quoting either: we come to you, look at what is actually there, and hand over a fixed written price. No travel charge, no parking, no admin line buried at the bottom.
What does "$50 off your first service" cover?
It means the first job we do for you comes in $50 under the quoted price, and that is the whole of it. Nothing else shifts, because we do not charge by the hour and the price is fixed before we start.
How do I pay?
Once the work is done, tested and signed off, against the fixed written price you agreed at the start. No hourly rates, no surprises on the invoice, and nothing on the bill you did not already say yes to.
Common questions
The Maroubra Questions
The local stuff: the housing, the streets next door, and what we can take on.
Do you know Maroubra's housing stock?
Yes, and the era of a place tells us what to look at before anyone lifts a cover. The Federation bungalows and interwar double-brick homes hide a different set of problems to the 1960s walk-up flats, and we are in both most weeks.
What suburbs do you service?
Maroubra, plus the neighbouring suburbs: Coogee, Kingsford, Malabar, Matraville, Pagewood and Randwick. Ring and ask about your street; the answer is almost always yes.
Can you handle new builds and renovations here?
Yes. New circuits, a bigger board, lighting and data through a gutted house or a unit conversion is normal work for us, and we fit in with the builder's program rather than fighting it; our residential electrician page walks through how that runs.
Do you work on heritage or strata properties?
Strata is a normal part of the week here, and property managers ring us as often as owners do. Older heritage-era homes, yes as well, though we work on the electrics rather than the heritage listing: the wiring comes up to standard, the fabric of the place stays as it is.
Common questions
Licensed, Insured and Done Properly
The legal side, in plain English, because it is your house on the line.
Can I do my own electrical work in NSW?
No, DIY electrical work is illegal in NSW, and that covers the jobs people assume are small, like moving a power point or hard-wiring a light fitting. If it plugs in it is yours; if it is wired in, it needs a licensed electrician.
What is a Certificate of Compliance and do I get one?
It is the certificate that says the wiring meets the standard, and notifiable electrical work gets one, lodged with NSW Fair Trading. File it with the house papers and it is there when you sell.
What is AS/NZS 3000?
The Wiring Rules. Every fixed electrical job in Australia is measured against them, from the way a circuit gets protected to the way it is tested before we sign off.
What is a safety switch (RCD) and do I need one?
It kills the power the instant current escapes the circuit and heads somewhere it should not, such as through a person. Plenty of unrenovated houses and older walk-ups still have none, though every modern circuit is meant to sit behind one; fitting them usually means a switchboard upgrade.
Call Your Maroubra Electrician Today
Still got a question? Ask it on (02) 9134 9026 and you get a licensed local team, 600+ five-star reviews behind them, and $50 off your first service.